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Terms and Conditions

WHEN WILL MY ORDER BE DISPATCHED
All orders are shipped within 2-3 days (Monday-Friday), if not quicker! 

DELIVERY TIMEFRAMES
The above timeframes are to be used as a guide only and commence from the date of dispatch. At Rollie Nation we'll do our best to meet the indicated delivery times but we cannot be held responsible for any delay caused by the postal service or customs clearance. If delivery is attempted and nobody is available to accept the parcel, in most cases it should be held at your local postal facility for a period of time. If you are not contactable and your parcel is unable to be delivered, it will be returned to us and we’ll then contact you to arrange alternate delivery.

DAMAGED OR MISSING GOODS
We take great care in making sure our shoes are packaged securely so they arrive at your door in perfect condition. As a result, any items damaged during delivery will be replaced upon receipt of the damaged goods to our postal address.
 Please note that if an item has been lost/stolen in transit, a replacement of the product will be organised at our discretion.

CORRECT INFORMATION

Please ensure you provide the correct and full delivery address whilst placing your order so we can get you order out to you as quick as possible!

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