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Terms & Conditions

RETURNS CONDITIONS 

All returns are subject to the following conditions. Rollie retains the right to reject a return on the basis of a failure to adhere to these Return Conditions or a failure to comply with this Policy.

  1. All items must be in a new, unwashed and unused condition, with all tags attached and the shoe box in original condition.

  2. We will not accept your return if Rollie considers the item(s) used.

  3. Return request must be made within 30 days from date of purchase

  4. Rollie will not be held responsible for any packages returned that have not been received on our end.

  5. We only accept returns purchased through rollienation.com.

  6. No refunds, only exchanges and store credit available on sale items.

  7. No returns on accessories, merch & cleaning products.

    If you have purchased your shoes from a Rollie stockist, please contact the store in which you purchased them from for further assistance. Rollie cannot be held accountable, or provide refunds or exchanges for purchases made outside of rollienation.com 

    GALENTINE'S OFFER

    Only valid on selected Derby orders placed on Feb 12, 2024.

    Rollie Nation reserves the right to cancel orders if deemed fraudulent.

    Max 2 orders per customer 2.

    Free gift pairs not eligible for free shipping in Australia and overseas. Standard shipping thresholds apply. 

    Valid on selected Derby styles only.

    Valid in store on selected styles for Feb 12 & Feb 13.

    ALL SALES ARE FINAL | NO CANCELLATIONS | NO RETURNS | NO EXCHANGES | NO REFUNDS | NO ADDRESS CHANGES

    No other discounts, coupons, promos or loyalty points can be used on promo purchases.

    No rainchecks, only valid on available stock on www.rolllienation.com and in Fitzroy flagship store.

     

    STUDENT OFFER

    Use code at checkout. Valid on selected styles only. Cannot be combined with other offers or discount codes, including Rollie Rewards points. Valid on available stock only. No rain checks.

     

    FRIENDS & FAMILY EVENT

    Ends Sunday Dec 17, 2023. Use code at checkout. Promo purchases only eligible for exchange or store credit. Valid on selected styles only. Archive sale items with further discount applied during the promo are final sale and not eligible for returns unless faulty. Cannot be combined with other offers or discount codes, including Rollie Rewards points. Valid on available stock only. No rain checks.

     

    COLLABS

    Discount codes, including loyalty points not valid on collaborations. 

     

    COUPON CODES

    Coupon codes are not valid on accessories, merchandise, gift cards or sale items.