At Rollie Nation we recognise that you put your trust in us we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. 

  1. Information We Collect

We collect personal information when you interact with our website or use our services. The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.

  • Payment Information: Payment card details (credit card number, billing address) when you make a purchase. However, we do not store or process credit card information directly. We utilise trusted third-party payment processors that comply with industry-standard security measures.

  • Order Information: Information about your orders, including the products you purchase, order history, and any communications related to your orders.

  • Website Usage Information: Information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system. We may also use cookies and similar tracking technologies to collect this information. You can manage your cookie preferences through your browser settings.

  • Customer Support Information: Information you provide when you contact our customer support team, including inquiries, feedback, or other communications.

  1. Use of Information

We use the collected information for the following purposes:

  • Processing and fulfilling your orders, including payment processing and shipping.

  • Providing customer support and responding to your inquiries or requests.

  • Communicating with you about our products, promotions, and offers, unless you opt-out of such communications.

  • Improving and personalizsng your experience on our website.

  • Analysing and understanding our customer base to enhance our products and services.

  • Preventing fraudulent activities and ensuring the security of our website and services.

  • Complying with applicable legal obligations.

  1. Sharing of Information

We may share your personal information in the following circumstances:

  • Service Providers: We engage trusted third-party service providers to assist us in delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders or government agencies).

  • Consent: We may share your personal information with third parties if we have obtained your consent to do so.

  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, please be aware that no data transmission or storage system can be guaranteed to be 100% secure. 

  1. Your Choices
  • Updating Your Information: You may update or correct your personal information by contacting us directly.

  • Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in those communications or contacting us directly.

  • Cookies: You can disable cookies or manage your cookie preferences through your browser settings.

  • Access and Deletion: Subject to applicable laws, you may request access to or deletion of your personal information. Please note that we may need to retain certain information for legal or legitimate business purposes.

  • SMS marketing: By selecting SMS marketing consent at checkout, you consent to receive marketing text messages (e.g. promos, cart reminders) from Rollie Nation at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP

If you require more information please visit the our contact us page and send us an email, or you can snail mail us at:

Rollie Nation Pty Ltd
Suite 3, 30-34 Oxford Street
Collingwood 3066
Victoria, Australia